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Do you have a question about your file or about a questionnaire from your bank or insurer? Please feel free to contact us. Many questions are already answered in the frequently asked questions.

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No judgment on your own business. We do not provide any assessment of your onboarding or of the assessment by your bank or insurer; only the bank or insurer itself does.

Question about the platform

Is something stuck when uploading a questionnaire, or is a suggested answer not working as expected? Let us know, and we will look at the system with you.

Question about your bank or insurer

If it concerns the content of a decision by your bank or insurer, the institution itself is the right place for that question. We will refer you, where possible, to the official source.